We usually reply within one working day
Contact Us
A question about the trial lesson or the courses, a refund, or a problem with your account? Choose what suits you, and the teacher will reply personally.
Ways to reach us
How can we help?
Chat with the teacher
Write your question from the chat button on any page. With an account you follow the reply there; without one, it comes to your email.
Ask for a refund
A course you never used, or a trial lesson you could not take? Ask for your full refund.
Move or cancel a lesson
From your account, up to 6 hours before the lesson. If it is less than that, message us in the chat.
My account and my data
Change your details, or delete your account and all your data from your account page.
Prefer email? Write to us directly. We usually reply within one working day.
Send a message